Travelling in a Cab - Top 11 things before starting a trip

This is a real story shared by Mr. Jp Muduli, from Bangalore. On 24th November, 2017, he booked a Uber Cab. Read the whole story shared by him. 

Mr. Jp Muduli

"Everyone be aware of Uber drivers who are trapping customers in a new way. You could be one of the victim of this . On 24th November I had booked cab for Bengaluru airport with payment method PayTm . On the way before the toll gate the driver stopped car side of the road saying he need cash as payment method to pay the toll and when I disagreed he said he can't go further . I was really hopeless that time as I had to catch the flight in next 20 minutes . So after an argument with him, I agreed to pay by cash and he said he will cancel the PayTm payment which will be transferred back to my account after 15 minutes of trip completion .
After completion of the trip I paid by cash 871 and also same amount got deducted from my PayTm . After waiting for long time before my flight departure, I contacted Uber support and reported about this issue . They completely denied to help with this as well as not even shared the contact number of the driver so that I could reach him . "At least they could have engage both me and driver to conference to investigate this ugly situation " .So this is kind of encouragement for drivers to do such things repeatedly. At end I lost extra 871 and both Uber and the driver took double amount and cheated me as a customer . This can happen to you also , so be careful of Uber ride think twice before booking . That was my last trip with Uber ended my journey after 2 years of being a customer with a worse and disgusting experience ."

Screenshot of Muduli's Uber Payment

What will you do if the same happens with you also?

Top things you must do serially before travelling with any CAB

1. Before booking any cab, check the payment method with which you want to pay.
2. After booking, check the trip's payment method is correct or not. 
3. Take a screenshot as soon as a CAB gets booked. If you riding with OLA, then note down the 4 digit OTP.
4. Take screenshot of driver details which includes driver's photo, car no. and car model.
5. Take screenshot of driver's mobile no..
6. Call Driver, and confirm his location and your location.
7. Keep an eye on the live location of the CAB in their app's map.
8. While you are in the CAB, keep the driver busy in conversation of any type.
9. Ask him to play some music or radio on the CAB's music system. 
10. In case of an emergency just dial 911. You can do this without even unlocking your phone, just hit emergency call and dial 911. 
11. After completion of the trip, don't pay until and unless you see the amount in your phone. 

Sayan Wishes You A Happy and Safe Journey